Question 1

Are products for research only?

Accepted Answer

Yes. For research use only. Not for human consumption. 21+.

Question 2

Where do you ship?

Accepted Answer

Orders can only be shipped to addresses within Canada. We ship all orders domestically via Canada Post to ensure safe delivery, free from customs headaches, and in discreet packaging.

Flex Delivery and PO boxes are also supported.

Question 3

How fast is shipping?

Accepted Answer

Orders typically ship within 1 business day from BC. Standard delivery is 3–5 business days.

Question 4

Can I track my order?

Accepted Answer

Tracking is available for all orders so that you can follow the progress of your order before delivery, please check your spam folder if you do not receive tracking within 1 business day of order confirmation.

Question 5

What is your refund and/or return policy?

Accepted Answer

Please note that all sales are final. Due to the nature of our products and inventory, we are unable to accept returns. Product quality is independently assessed via 3rd party laboratory testing to ensure quality, and all purchases made via this website are done with the implied consent that you acknowledge and accept the empirical testing provided on each product page. In the event of dissatisfaction or quality concern, please consult with us via email so that we can try to assist.

Question 6

Is Bacteriostatic Water Required?

Accepted Answer

Yes, all HGH and peptides ship in lyophilized form and must be reconstituted with Pfizer Bacteriostatic Water prior to use. Bacteriostatic Water is sold separately. Please do not attempt to reconstitute our products with "underground" or off-brand bacteriostatic water.